Refund policy
At Halo & Bloom, we want you to love every piece you receive. If something isn't quite right, we're here to help.
We gladly accept returns on eligible items within 14 days of delivery for a full refund to your original payment method.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your financial institution.
How to Start a Return
To begin a return, email us at business@haloandbloom.store with:
- Your order number
- The item(s) you'd like to return
- The reason for your return
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
The following items are non-returnable and non-refundable:
- Earrings (for hygiene reasons)
- Personalized or custom jewelry
- Gift cards
- Clearance or final sale items
Exchanges
At this time, we do not offer direct exchanges. If you'd like a different item, simply place a new order after your return has been processed.
Thank you for supporting Halo & Bloom. Every piece is chosen with intention, and we're honored to be a small part of your story.
Bold Faith. Quiet Luxury. Enduring Beauty.